Incidents reported on status page for statichost.eu https://status.statichost.eu/ https://d1lppblt9t2x15.cloudfront.net/logos/6e6e87fac6226ed6486482d463b79fb0.svg https://status.statichost.eu/ en https://status.statichost.eu/incident/575660 Thu, 22 May 2025 15:01:00 -0000 https://status.statichost.eu/incident/575660#d8603f9b9922b10df5e501c178244f39d4eb7be7708013057f07bc1274b14176 We have identified and fixed the issue. We are sorry about the delay in getting your site updates published! https://status.statichost.eu/incident/575660 Thu, 22 May 2025 14:13:00 -0000 https://status.statichost.eu/incident/575660#55eb556dab606bd6b9f68174a037cd9ed0ec64c71ad3808b5844ceeb0b37d974 Dashboard went down, and no builds are currently being processed. We are investigating the issue. https://status.statichost.eu/incident/575585 Thu, 22 May 2025 13:10:00 -0000 https://status.statichost.eu/incident/575585#f490742aac8a5fbab9a53ed8b3a5db8293b32d7140f0c8d8ac35e5f387ed2cce The underlying issue has been remedied and traffic is served from all nodes normally. https://status.statichost.eu/incident/575585 Thu, 22 May 2025 13:04:00 -0000 https://status.statichost.eu/incident/575585#200267a2cdaed3f49062d67216b1d3cc81616f1b06c889ce0b4b24c7b62ddec5 We have redirected traffic away from the affected node. https://status.statichost.eu/incident/575585 Thu, 22 May 2025 13:00:00 -0000 https://status.statichost.eu/incident/575585#665455c1c9920545e4746ad6e7caede6e1f544f50c89a313511e20c360575bb9 A server node at our Helsinki Datacenter went down. We are investigating the issue. https://status.statichost.eu/incident/574103 Wed, 21 May 2025 11:24:00 -0000 https://status.statichost.eu/incident/574103#6556dfb2d21e395e620f3b8cfe7bc30854cac2ba3f3bb5870e64c0b13c4a2419 We have released and verified the fix and all builds are running normally again. For the affected users: we are sorry about the delay in getting your updates published. And again, thank you for your understanding and patience! https://status.statichost.eu/incident/574103 Wed, 21 May 2025 11:15:00 -0000 https://status.statichost.eu/incident/574103#36b99a27a269834988df33599fadaf8ff00f129fd315f3ab5332ece76fc6b121 We have identified the issue and are working on a fix. We expect all builds to start working as expected shortly. Thank you for your patience! https://status.statichost.eu/incident/574103 Wed, 21 May 2025 11:03:00 -0000 https://status.statichost.eu/incident/574103#e92dac55c156eaf805ba57a0a612178be99e5215418a14e38f32efb3979d56f6 We are investigating an issue where some sites are failing to build correctly. This affects a subset of sites which are using SSH URLs and deploy key authentication. https://status.statichost.eu/incident/550307 Thu, 24 Apr 2025 10:37:43 -0000 https://status.statichost.eu/incident/550307#9fe80b6af5f0f9f92f93a86650a5a05ef5d2a7ef5835a6a60fd40146f0dbe416 Helsinki Datacenter recovered. https://status.statichost.eu/incident/550307 Thu, 24 Apr 2025 10:31:32 -0000 https://status.statichost.eu/incident/550307#0b015982d33db786183bdfedfccf8f27b4e69dba473f6591928c63ec29747c60 Helsinki Datacenter went down. https://status.statichost.eu/incident/545615 Tue, 15 Apr 2025 11:38:17 -0000 https://status.statichost.eu/incident/545615#cc2c45de2acb7f757af82e6d77144413108195f52fb89c8e72c2464b4556a191 Dashboard recovered. https://status.statichost.eu/incident/545615 Tue, 15 Apr 2025 11:32:37 -0000 https://status.statichost.eu/incident/545615#836b405f8e7256c2cace50c31b98766263b24524c5c1500aac8725ee1f6edc1f Dashboard went down. https://status.statichost.eu/incident/540512 Sat, 05 Apr 2025 23:45:03 -0000 https://status.statichost.eu/incident/540512#a1530689f43fa178985d27610119b7d350210aa57a9c134271cc8b37fac92daf Helsinki Datacenter recovered. https://status.statichost.eu/incident/540512 Sat, 05 Apr 2025 23:39:55 -0000 https://status.statichost.eu/incident/540512#5fd3d85e402a9381969db8b64ecd8e716c9f1171efa13618e3e2b26c21bb246c Helsinki Datacenter went down. https://status.statichost.eu/incident/526452 Tue, 11 Mar 2025 13:49:00 -0000 https://status.statichost.eu/incident/526452#c72f4d85b27702332e0b8e50235d60a3582cf32dc05d3c4ee14ee4c4645132c5 All previously queued builds have now been processed. Services are running normally. https://status.statichost.eu/incident/526452 Tue, 11 Mar 2025 13:41:00 -0000 https://status.statichost.eu/incident/526452#ac4cee33810dbfbd34d0e034c6eba70728ff82771d5115ff0d2f0010880f919b We have resolved the underlying issue, and services are back to normal. We are currently working on getting previously queued builds processed. https://status.statichost.eu/incident/526452 Tue, 11 Mar 2025 13:26:00 -0000 https://status.statichost.eu/incident/526452#2187fb18a829540588dd2aa29c7be56e61677b233cdb00c43334771d75537311 We're experiencing some delays in building many sites. Affected builds are stuck in the "waiting" state. We are investigating the issue. https://status.statichost.eu/incident/508303 Thu, 06 Feb 2025 12:08:00 -0000 https://status.statichost.eu/incident/508303#ecfeefbd4723eb27c3a826516ddcd8404583610f06c977e4b3b242e2c4929b04 All services seem to have recovered correctly. We are still investigating. https://status.statichost.eu/incident/508303 Thu, 06 Feb 2025 12:08:00 -0000 https://status.statichost.eu/incident/508303#ecfeefbd4723eb27c3a826516ddcd8404583610f06c977e4b3b242e2c4929b04 All services seem to have recovered correctly. We are still investigating. https://status.statichost.eu/incident/508303 Thu, 06 Feb 2025 12:08:00 -0000 https://status.statichost.eu/incident/508303#ecfeefbd4723eb27c3a826516ddcd8404583610f06c977e4b3b242e2c4929b04 All services seem to have recovered correctly. We are still investigating. https://status.statichost.eu/incident/508303 Thu, 06 Feb 2025 11:50:00 -0000 https://status.statichost.eu/incident/508303#0d8bba658c1619d9257d37871ac92f7a1d69bee4e6390089c78e86542f792103 Our entire infrastructure is still down. We are investigating the issue. https://status.statichost.eu/incident/508303 Thu, 06 Feb 2025 11:50:00 -0000 https://status.statichost.eu/incident/508303#0d8bba658c1619d9257d37871ac92f7a1d69bee4e6390089c78e86542f792103 Our entire infrastructure is still down. We are investigating the issue. https://status.statichost.eu/incident/508303 Thu, 06 Feb 2025 11:50:00 -0000 https://status.statichost.eu/incident/508303#0d8bba658c1619d9257d37871ac92f7a1d69bee4e6390089c78e86542f792103 Our entire infrastructure is still down. We are investigating the issue. https://status.statichost.eu/incident/508303 Thu, 06 Feb 2025 11:39:00 -0000 https://status.statichost.eu/incident/508303#7fcf54215584f8f630d299864f013a763dec15088c832b7ddb7793371297cd08 Due to an issue with our infrastructure provider, all our main infrastructure components are down. The issues at our provider should be resolved within the next hour or so. https://status.statichost.eu/incident/508303 Thu, 06 Feb 2025 11:39:00 -0000 https://status.statichost.eu/incident/508303#7fcf54215584f8f630d299864f013a763dec15088c832b7ddb7793371297cd08 Due to an issue with our infrastructure provider, all our main infrastructure components are down. The issues at our provider should be resolved within the next hour or so. https://status.statichost.eu/incident/508303 Thu, 06 Feb 2025 11:39:00 -0000 https://status.statichost.eu/incident/508303#7fcf54215584f8f630d299864f013a763dec15088c832b7ddb7793371297cd08 Due to an issue with our infrastructure provider, all our main infrastructure components are down. The issues at our provider should be resolved within the next hour or so. https://status.statichost.eu/incident/504694 Fri, 31 Jan 2025 00:40:00 -0000 https://status.statichost.eu/incident/504694#8b03ab8bcd4cef71d231187754b1c0b26902c76d89ed69dae9dac2c951e48c4e Due to an unknown and highly temporary issue, our Helsinki datacenter missed a status check. Because of how resolving incidents work internally, a total of three minutes of downtime is reported. https://status.statichost.eu/incident/504694 Thu, 30 Jan 2025 23:37:00 -0000 https://status.statichost.eu/incident/504694#c32b3a1f5a58b75bb95671d6a9e421c5c3d8536901775e0fd67e7c141a265e16 Helsinki Datacenter went down. https://status.statichost.eu/incident/469265 Thu, 28 Nov 2024 14:42:16 -0000 https://status.statichost.eu/incident/469265#cc829539ac62ccd8e74eef3bfcc1de19a017fd211350a2edfe3489acab555357 Dashboard recovered. https://status.statichost.eu/incident/469265 Thu, 28 Nov 2024 14:37:43 -0000 https://status.statichost.eu/incident/469265#b1348f3966732811c7edee46487c5e9672a17c903da717b080efe95e21613a24 Dashboard went down. https://status.statichost.eu/incident/465917 Fri, 22 Nov 2024 19:59:00 -0000 https://status.statichost.eu/incident/465917#1b33672ef4e0758b9a87af29b364f5219f3799fee86be389435426127f5cd778 We have identified the issue and restored operations. https://status.statichost.eu/incident/465917 Fri, 22 Nov 2024 15:47:00 -0000 https://status.statichost.eu/incident/465917#1b58adb9d2df5e64092dcb14f885cdf9d520ebd5d84a907657c13c205e00b7f6 The dashboard and build system are now operational again. Some sites are still missing from the dashboard, however. If your site has been affected, please contact support to remedy the situation. In any case, re-creating the missing sites will fix the situation. https://status.statichost.eu/incident/465917 Fri, 22 Nov 2024 11:12:00 -0000 https://status.statichost.eu/incident/465917#77a3bf31e583c425a30830a17d2b02ea3853d33d3948c62789c5972ee3ea237a The dashboard and build system is down due to an extensive failure. We are investigating the issue. We expect recovery to take some time. In the meantime, if you need to update your site(s) urgently, please contact support. https://status.statichost.eu/incident/459388 Mon, 11 Nov 2024 10:11:00 -0000 https://status.statichost.eu/incident/459388#be0bec0ed898cc4fe0e79d2b7a45bbce7690c42a9173b940ecd458490eb06e61 We have identified the issue and restored the dashboard to fully operational. We're sorry for the inconvenience and thank you for your patience! https://status.statichost.eu/incident/459388 Mon, 11 Nov 2024 09:49:00 -0000 https://status.statichost.eu/incident/459388#384153e40510c10aeb93ee587284e8781e6dfd6226e275687a40f7f702fdd7ad There is currently an issue with build delays, specifically when publishing new builds. We're investigating the issue. https://status.statichost.eu/incident/444526 Mon, 14 Oct 2024 21:01:02 -0000 https://status.statichost.eu/incident/444526#d1493d42e46e121ed59f8de8e49c78e6f80036a0c1003af2f371bdfd359597db Dashboard recovered. https://status.statichost.eu/incident/444526 Mon, 14 Oct 2024 20:57:08 -0000 https://status.statichost.eu/incident/444526#340cb8b57a6025f3bb277dac5895111fdcbbe7738d7041fef55828c887392445 Dashboard went down. https://status.statichost.eu/incident/440690 Tue, 08 Oct 2024 09:47:00 -0000 https://status.statichost.eu/incident/440690#dcd009d4e5f8b4eaff3ac2d7f887b3f9057c9ab03a7f615c9be69ac11daa5e5e We have resolved the issue. All build webhooks should now correctly trigger a build. Again, thank you to everyone who contacted us with a bug report! https://status.statichost.eu/incident/440690 Tue, 08 Oct 2024 08:13:00 -0000 https://status.statichost.eu/incident/440690#a3d13c83b468ea1282e38b8552de1063d2daaf0ceae54918b3ebb526a0215720 We have identified the issue and are working on a fix. Thank you everyone who contributed to finding the problem! https://status.statichost.eu/incident/440690 Mon, 07 Oct 2024 16:39:00 -0000 https://status.statichost.eu/incident/440690#275f840e132d3a05dce7c0886a81030065e42669882229efe9f213244e29d68f No problems have been found and all services are running as expected. Still, as always, please contact support if you suspect any issues. https://status.statichost.eu/incident/440690 Mon, 07 Oct 2024 15:33:00 -0000 https://status.statichost.eu/incident/440690#1d7b6f80b3934346ba4710a55a52b32c6265696571c210d4dc72ab2101da7335 We are investigating a report that some webhooks are not correctly triggering builds. If your site is affected, you can always trigger a build via the dashboard manually. https://status.statichost.eu/incident/439376 Fri, 04 Oct 2024 17:14:00 -0000 https://status.statichost.eu/incident/439376#15b24c0dc0a28fcfde22c24456f318df770b41799a78388c05c15f1187db6e6d We have identified the issue, and have reverted to a previous dashboard version while we are working on a fix. https://status.statichost.eu/incident/439376 Fri, 04 Oct 2024 17:00:00 -0000 https://status.statichost.eu/incident/439376#65c2889ac0f3242e44e080ba81f2db4f0ed79ac2e8d6c76d64ad07048ab84819 Logging in to the dashboard is not working for regular (non-admin) users. We are working to restore normal operation. To be clear, builds triggered e.g. via webhooks are working normally. https://status.statichost.eu/incident/438917 Thu, 03 Oct 2024 20:42:00 -0000 https://status.statichost.eu/incident/438917#e30bd9662929c2cba82c91f06ac4c15669fe45bb41288706049c630cb86f45d3 All updates have been rolled out and we are resuming normal operations. https://status.statichost.eu/incident/438917 Thu, 03 Oct 2024 18:52:00 -0000 https://status.statichost.eu/incident/438917#f2a50ddbe5bd984f9d23bd1d37f7dc0520cac8873da171c8afa903a046e716e4 We are deploying updates to the dashboard and expect short moments of downtime. Downtime will be scheduled between builds. https://status.statichost.eu/incident/432261 Fri, 20 Sep 2024 12:49:00 -0000 https://status.statichost.eu/incident/432261#330ee74d0b16142976fcda47431865f6fbbd4b99fe9436c4322144879d125428 The update was successful and the dashboard is online again. https://status.statichost.eu/incident/432261 Fri, 20 Sep 2024 12:43:00 -0000 https://status.statichost.eu/incident/432261#403e1ca12422da90760e36ea05faad0b1b7483184d034f980bf1e9f3718fedb9 Dashboard will be down for a short while for an update. https://status.statichost.eu/incident/428286 Thu, 12 Sep 2024 18:02:00 -0000 https://status.statichost.eu/incident/428286#52aea2ce3c5efa9dab31925d4c94a89db5ff3d0e45bfd2aadbeea983a53aaa68 We have applied a fix for the problem in question. Upon investigation it turned out that some builds were falsely reported as failed while some did indeed fail. Nonetheless, all systems are now back to normal. https://status.statichost.eu/incident/428286 Thu, 12 Sep 2024 13:02:00 -0000 https://status.statichost.eu/incident/428286#17c860053ad34b431986cdf2a7303d9582b410390f7b6b4b2c9dd243a8c26547 Builds that are published normally show an error and are reported as failed. Everything is working as expected, though. We are in the process of fixing the issue that causes these false errors. https://status.statichost.eu/incident/396953 Thu, 11 Jul 2024 20:58:00 -0000 https://status.statichost.eu/incident/396953#ebb1d0e63c348ea675e79e95479ff913a47e7d8d67d3b5599d0440410a70983d The underlying problem at our datacenter provider was fixed. All systems are online and working normally. https://status.statichost.eu/incident/396953 Thu, 11 Jul 2024 20:46:00 -0000 https://status.statichost.eu/incident/396953#6b027a09fe7afa8d2cf24106e61ec92036346fab50a53f907a79eb63eae22d9c Our Nuremberg datacenter is unreachable due to problems at our datacenter provider. We are further investigating the issue and preparing disaster recovery. https://status.statichost.eu/incident/396268 Thu, 11 Jul 2024 12:16:00 -0000 https://status.statichost.eu/incident/396268#c13a3b59a29919f83cd4d9704ddb48b0d91c0497f20c58e74e9f3533fa4021cb The build infrastructure is running normally. We are still working on preventing similar issues from happening in the future, but have downgraded the severity of the problem from "incident" to "major bug". https://status.statichost.eu/incident/396268 Wed, 10 Jul 2024 16:48:00 -0000 https://status.statichost.eu/incident/396268#74899e340c58f9d2b7350dc210d5dda025497d1316791edf97be9015db51c59e Almost all builds are back to normal, and builds that are timing out are rare. However, triggering many builds for the same site simultaneously still may cause problems. We are working on a fix to our scheduler, and expect a fix within the coming days. As said, most builds should work as expected already. https://status.statichost.eu/incident/396268 Wed, 10 Jul 2024 13:10:00 -0000 https://status.statichost.eu/incident/396268#5b44dd4e0432575a44d90b8a4e58939ead3f07ad4fe9e75a45d0ebfeac198119 We are experiencing heavy load on our build servers, resulting in some builds timing out. This affects all customers. We have identified the issue and are working on a fix. If your builds have been affected, please wait a while and trigger a new build via the dashboard manually. https://status.statichost.eu/incident/382872 Tue, 11 Jun 2024 18:29:00 -0000 https://status.statichost.eu/incident/382872#02d3dabd6941933725546addd21e8192f223dc8896ff7e3a413f664a5f8fe20c The underlying issue has been fixed and all builds and deployments are running normally. https://status.statichost.eu/incident/382872 Tue, 11 Jun 2024 17:17:00 -0000 https://status.statichost.eu/incident/382872#40c6cd639c632407650578cc5cbd08bba1ae00f2548b278f62da54596b10c6a0 Builds that are to be deployed to our shared hosting solution are currently failing at the public directory upload step. We're investigating the issue. https://status.statichost.eu/incident/380930 Fri, 07 Jun 2024 10:36:00 -0000 https://status.statichost.eu/incident/380930#c153f44ae826610894437b6f0f24d6c6bad978343cee946d3e16e92971881eb9 Nuremberg Datacenter recovered. The underlying issue was a networking problem, as the infrastructure itself did not experience any irregularities. https://status.statichost.eu/incident/380930 Fri, 07 Jun 2024 10:35:41 -0000 https://status.statichost.eu/incident/380930#f3b9a22a39d65d09a0ae1e1c92098fd1a6852dfcdbe0873487fad5dee4ca75f8 Nuremberg Datacenter went down. https://status.statichost.eu/incident/376879 Thu, 30 May 2024 10:37:12 -0000 https://status.statichost.eu/incident/376879#f1d69239020973c6ae40a3fd016fb5ee0724a3d8e78687853b7a93b9dc65582b Dashboard recovered. https://status.statichost.eu/incident/376879 Thu, 30 May 2024 10:33:11 -0000 https://status.statichost.eu/incident/376879#b00c11d1b39a3a6ee9f6139b5cb3b36cf0d9f65b4f8c7166541e0fd510ff19be Dashboard went down. https://status.statichost.eu/incident/353974 Thu, 11 Apr 2024 20:34:00 -0000 https://status.statichost.eu/incident/353974#b4e2264cb1f2f1ebcb31fbb3ecea33e2d2ac1af80c3a8185346fc3d82250aea3 The underlying issue has now been fixed and all systems are running normally. Thank you for your patience! https://status.statichost.eu/incident/353974 Thu, 11 Apr 2024 08:53:00 -0000 https://status.statichost.eu/incident/353974#5e98a16ead8fe153e131b146fa66b60927de5184e17ccd67067cd8b810803a9c Dashboard recovered. https://status.statichost.eu/incident/353974 Thu, 11 Apr 2024 08:46:40 -0000 https://status.statichost.eu/incident/353974#f8045fa08acd11c5036e9ee0d0043d333df19484f884f542e7de70e953ae3018 Dashboard went down. https://status.statichost.eu/incident/353974 Thu, 11 Apr 2024 08:25:00 -0000 https://status.statichost.eu/incident/353974#cc2eaf0e59b93d68b346048ad254d7b18b73b294b445701b65a50339ccf05dd0 Dashboard recovered. https://status.statichost.eu/incident/353974 Thu, 11 Apr 2024 08:18:55 -0000 https://status.statichost.eu/incident/353974#f696d039e8e5c0f87a1a0cc29699026e1d53b6d5ea5d0df528061d0b884e99f6 Dashboard went down. https://status.statichost.eu/incident/353974 Wed, 10 Apr 2024 13:42:00 -0000 https://status.statichost.eu/incident/353974#ac22d0efc877fc4daf174cc173a3d9a60d8a034b6383399f8ab65f7bb0e57de5 We have received reports that some builds take a long time to complete or even fail. We have confirmed the issue and are looking into this issue. Expect intermittent downtime while we investigate and apply fixes. If you have critical updates that fail because of a timeout, please contact support in order to get your site updated. https://status.statichost.eu/incident/346885 Wed, 27 Mar 2024 14:05:00 -0000 https://status.statichost.eu/incident/346885#23a30574e092103365b3d7cb81dd330fb45f147ddf14ec70f090badeb51ed7ef Dashboard is back up after experiencing a minor issue when upgrading. https://status.statichost.eu/incident/346885 Wed, 27 Mar 2024 14:01:54 -0000 https://status.statichost.eu/incident/346885#ac272a30c18551cfee9e384a4bc1179440c646ccadfa82fc78c211d31ade8030 Dashboard went down. https://status.statichost.eu/incident/333527 Fri, 01 Mar 2024 12:15:00 -0000 https://status.statichost.eu/incident/333527#909ef113a5fe0e634ce6f05ccc2ca4b83ef199d8b1e7dc655b9496c49a47987c We have finally resolved the root cause of the earlier distributed denial of service (DDoS) attack, and implemented changes to make sure similar attacks do not affect services in the future. We humbly apologize for the downtime during this attack! https://status.statichost.eu/incident/333527 Fri, 01 Mar 2024 12:15:00 -0000 https://status.statichost.eu/incident/333527#909ef113a5fe0e634ce6f05ccc2ca4b83ef199d8b1e7dc655b9496c49a47987c We have finally resolved the root cause of the earlier distributed denial of service (DDoS) attack, and implemented changes to make sure similar attacks do not affect services in the future. We humbly apologize for the downtime during this attack! https://status.statichost.eu/incident/334106 Fri, 01 Mar 2024 09:46:00 -0000 https://status.statichost.eu/incident/334106#c33879ebcdb7771796119eb14124316dffb1092dbd36f25e71cabced0fee000c All services back to normal after updating and hardening our systems. https://status.statichost.eu/incident/334106 Fri, 01 Mar 2024 09:44:26 -0000 https://status.statichost.eu/incident/334106#d620e57fa696594cb69e3ecc5f133866354d6734c365134bd38136492c1a9f21 Customer sites went down. https://status.statichost.eu/incident/334106 Fri, 01 Mar 2024 09:36:09 -0000 https://status.statichost.eu/incident/334106#d6a9ff43f0dbcfb0fd342011660084749f20af2d9b9e122be721230d2efa85b9 Customer sites recovered. https://status.statichost.eu/incident/334106 Fri, 01 Mar 2024 09:32:00 -0000 https://status.statichost.eu/incident/334106#b114c8ec026ce0453dbb08025264c954ed17f0cc6ccc170ea0ad54f50fbdbbf2 Expect intermittent downtime as we roll out changes that help us fend off future denial of service (DDoS) attacks in the future. https://status.statichost.eu/incident/333527 Thu, 29 Feb 2024 21:01:53 -0000 https://status.statichost.eu/incident/333527#6dae1ba11eadac42b18acc00b0d5dbf22613482b4760fac5bc0ed6180d267cfd Dashboard recovered. https://status.statichost.eu/incident/333527 Thu, 29 Feb 2024 20:26:31 -0000 https://status.statichost.eu/incident/333527#f4baa3df6e7f93d3c619f547652076d6ce77084735327b36c465f4cba51856e0 Dashboard went down. https://status.statichost.eu/incident/333527 Thu, 29 Feb 2024 16:32:37 -0000 https://status.statichost.eu/incident/333527#ebe3e6dd288243ea59521aa8ec4283fbad3f63a09048ec359da809d131760384 Customer sites recovered. https://status.statichost.eu/incident/333527 Thu, 29 Feb 2024 16:01:42 -0000 https://status.statichost.eu/incident/333527#8a7f4bbf2b8f83da62842d0e3ca348ab6629f7149dd66842d799bb111936e324 Customer sites went down. https://status.statichost.eu/incident/333527 Thu, 29 Feb 2024 15:59:50 -0000 https://status.statichost.eu/incident/333527#f02c82c4ef8ad40f956ba8a31dd3446e2bb08e4eceb14c202632caeeda11057c Customer sites recovered. https://status.statichost.eu/incident/333527 Thu, 29 Feb 2024 15:58:37 -0000 https://status.statichost.eu/incident/333527#9940a7a8f0ccebedb33c505c8c507c3646fb07da82ee017c655cab2c4ea85d73 Customer sites went down. https://status.statichost.eu/incident/333527 Thu, 29 Feb 2024 15:57:41 -0000 https://status.statichost.eu/incident/333527#82ae3dc12871ee8f0634a64693b2d6694c261e52babe83a2d04d86960b452b14 Customer sites recovered. https://status.statichost.eu/incident/333527 Thu, 29 Feb 2024 15:56:17 -0000 https://status.statichost.eu/incident/333527#ea4ff1bfeef5bc8823297ad761b374088045987181751d585adefa2ade0bd7da Customer sites went down. https://status.statichost.eu/incident/333527 Thu, 29 Feb 2024 04:45:30 -0000 https://status.statichost.eu/incident/333527#98cdeadebf00c74162d2633ead9db727770b63100a01da82e06617557a08a3a2 Customer sites recovered. https://status.statichost.eu/incident/333527 Thu, 29 Feb 2024 04:41:00 -0000 https://status.statichost.eu/incident/333527#5d2a745d10073759317b6352f7055fe6b1a91b9fa5f50d77839ef8d9cb1e6ef2 We are facing a distributed denial of service (DDoS) attack. Expect intermittent downtime and degraded performance while we defend against this attack and harden our systems. https://status.statichost.eu/incident/333232 Wed, 28 Feb 2024 15:42:00 -0000 https://status.statichost.eu/incident/333232#25d620dacc7025a69ce5a7a1b29ab638a1b572c967915a79e1adf6b385df9218 Servers online again after restarting. https://status.statichost.eu/incident/333232 Wed, 28 Feb 2024 15:41:00 -0000 https://status.statichost.eu/incident/333232#e476207393ee014416b53d3d7569ae92470ac29dcc599ec554d0cf12c8851906 As part of defending against an ongoing DDoS attack we are restarting our servers. https://status.statichost.eu/incident/327627 Fri, 16 Feb 2024 08:40:00 -0000 https://status.statichost.eu/incident/327627#a8d93c0f3b6a879023be611c0c3928244528578dc9e22903fb60dffc49d4eaea All systems are back to normal after scaling up. Note: our status monitor is by design extremely strict. Even one unsuccessful status check (performed every 30 seconds) will lead to a downtime alert. During the past days, we have needed to scale up some of our resources, leading to very short reported downtime periods. We are in the process of reviewing our scaling procedures. We have already permanently scaled up core resources to drastically reduce the need to scale up in response to traffic spikes. We also aim to perform any scaling during scheduled maintenance windows in the future. https://status.statichost.eu/incident/327627 Fri, 16 Feb 2024 08:39:00 -0000 https://status.statichost.eu/incident/327627#0eefeddbea61ca595bef78c84d5e7185f147bf385a5f4eb05a7c695905076e1b We are scaling up some of our resources, and are experiencing a very short (expected) downtime. https://status.statichost.eu/incident/300509 Mon, 11 Dec 2023 15:22:00 -0000 https://status.statichost.eu/incident/300509#a24aaf1ed0142ffff7b9222e1bf3871e0e22f34e9e14986ae62a7454c2f2f07e We have identified and resolved the issue. A limited number of similar sites on our shared hosting (free) plan were affected. No sites with a paid subscription or support agreement were affected. https://status.statichost.eu/incident/300509 Mon, 11 Dec 2023 12:53:00 -0000 https://status.statichost.eu/incident/300509#4aaf210146c612559c9af82254738566a3c9b8c1083069f91b354245c4bb3038 We received a report that a shared hosting site is unavailable. We have confirmed the issue is related to our hosting, and are investigating. https://status.statichost.eu/incident/271640 Thu, 12 Oct 2023 06:27:07 -0000 https://status.statichost.eu/incident/271640#81d6f3a1877da82c40cf39876264f2ed77b1574b1154d836a56b02d6c008dea1 Customer sites recovered. https://status.statichost.eu/incident/271640 Thu, 12 Oct 2023 06:21:33 -0000 https://status.statichost.eu/incident/271640#785df2e8f5bdd2499354279c8a7b06a8c71c7fe3f9e9d7487056a685a6405872 Customer sites went down. https://status.statichost.eu/incident/267329 Mon, 02 Oct 2023 21:21:00 -0000 https://status.statichost.eu/incident/267329#a6ba00967f3268fc81aacaa5928c791d74b7a30edd110689207847649d095f27 We have identified the issue and have already taken action to ensure that similar issues do not happen in the future. Below is a summary of our findings. We assume that different types of errors may happen, and have taken measures to recover safely from these errors. In this case, the real issue that led to the downtime was that all of these measures failed simultaneously: 1. Automatic recovery of the webserver service on our Helsinki failed after the service unexpectedly failed with an error. We have identified the issue and have applied the necessary corrections. 2. Our status monitors failed to notice that the shared webserver was unresponsive. This not only prevented manual intervention by the person on call, but also automatic failovers that depend on the status monitor. We are working with our status monitor vendor to make sure this does not happen again, and will take the necessary actions based on the outcome of this work. (The actual root cause was an error when renewing HTTPS certificates. The error happened in the Caddy webserver software, which is what we primarily use. We will file an issue report as well as continue our own investigation into why the error happened.) https://status.statichost.eu/incident/267329 Mon, 02 Oct 2023 20:44:00 -0000 https://status.statichost.eu/incident/267329#bd1e82b1baddfd4caffaca745effd49ce03b007cdb2bc1aa537feda6f2da30a1 We have identified the issue and all services are running normally. We are still looking into the root cause. We will publish updates on our findings here. https://status.statichost.eu/incident/267329 Mon, 02 Oct 2023 20:42:00 -0000 https://status.statichost.eu/incident/267329#055eab36d754331ce251a119ffea56c98fa94e6009429b63fd781ca9e230d835 We have received reports that some sites are unresponsive. We are working on the issue. https://status.statichost.eu/incident/267329 Mon, 02 Oct 2023 19:59:00 -0000 https://status.statichost.eu/incident/267329#bdb1b8b8c961d29ec1f47097e844fdd211274403ff737d879b373352716b469b Our main server for shared hosting customers in Helsinki is down. Note: this status update was created after investigating the issue to reflect the actual start of the downtime. https://status.statichost.eu/incident/223374 Thu, 22 Jun 2023 07:31:00 -0000 https://status.statichost.eu/incident/223374#7cef2bb1e15c8628401860ee540fa3e64fd745e6adf3ec14e3de32b0354338f1 A problem with our main status monitor caused 7 minutes of downtime to be reported. No customer sites were, however, affected. The reason for the reported downtime was that the status monitor monitored the ericselin.dev website (personal site of statichost.eu founder Eric), and this particular site experienced an error. (The index page of ericselin.dev was mistakenly removed, leading to a failing status check: 404 not found). As said, no other sites were affected. The main status monitor has now been updated to monitor the www.statichost.eu site. This site should be much more stable when it comes to the actual site working as expected. The statichost site works in exactly the same way and on the same servers as all other sites hosted at statichost.eu.